TRANSCRIPT ORDERING
To assist you with your transcription needs the following online order form has been implemented. Your online transcript order will be confirmed by email. If you do not receive confirmation shortly, please email amie@ask-amie.com or call (415) 336-4208. An electronic (PDF) transcript will be sent to you by email. If you require printed transcripts, please let me know, and we will discuss copy rates.
I am happy to comply with daily and expedited orders, and your order process will begin once the digital audio and paperwork pertaining to the hearing is received. For dailies and expedites, it is often faster if you obtain the audio and paperwork directly and send it to me yourself, but I will always work with you to obtain them directly from the court if that is your preference.
Please complete the sections below.
REFUND AND CANCELLATION POLICY
I do not issue refunds for transcripts once the order is completed and the transcript is sent. Contact me for assistance if you experience any issues receiving or downloading a transcript.
If cancellation of an in-process order should be necessary, an email notification to amie@ask-amie is required with the word "Cancellation" in the subject line of the email, or you can contact me at (415) 336-4208 (preferred). Cancellations are effective upon acknowledgement of receipt of the email or phone call.
If you cancel an order and I have not received the audio from either the court or the customer, I will refund/return any deposit and no charges will apply.
If I have already typed pages prior to cancellation, a fee will be charged for the amount of the agreed per page rate times the number of pages typed prior to cancellation.