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rates

RATES and POLICIES

Rates apply to transcript pages with 25 lines or less. For pages consisting of more than 25 lines, an additional fee of $0.05 per page will apply.

availability

Meeting your deadline is very important to me. Prior to sending your transcript, please contact me with the length of the job and expected due date, so I can confirm I have room in my schedule to accommodate your request. For your convenience, I accept work on Saturdays and Sundays at no additional charge. If you have other proofreading needs or questions about additional services, please feel free to ask me.

turnaround

Turnaround rates are based on Pacific Standard Time and will be calculated based on when the job is received.  Jobs are received by me between the hours of 8 a.m. and 8 p.m. PST. Unless previous arrangements have been agreed upon, jobs received after 8 p.m. PST will be logged in as received at 8 a.m. the next business day. For example, if you send a transcript to me at 11 p.m. PST on Monday, I will receive the job at 8 a.m. on Tuesday. If you are requesting standard turnaround, your transcript will be completed and returned to you no later than Friday at 8 a.m.

If your job is larger than 200 pages, or if you have a Rush or Expedited job, I will suggest that you send the transcript in smaller batches of 50 pages or less, so I can be working on it alongside you.  This will speed up total turnaround time, and may even save you money, as rates will be based on when each portion of the transcript is received.

preferences

I will proofread your transcript according to your preferences, along with my preferred resources. If you don’t already have a preference sheet prepared to send me, I will send one to new clients to fill in and return. Preference sheets improve communication and help me learn your preferences more quickly.

extra charges

Transcripts should be scoped and as close to turn-in ready as possible when submitted to me.  Unpolished transcripts (those that average errors on 70% or more of pages) may be charged an additional $0.10 per page at my discretion. I will notify you as soon as this comes to my attention, so we can discuss our options before proceeding.

I appreciate forewarning of transcripts with extensive technical language (medical, legal, or expert witness). In extreme situations, these may be subject to an additional fee of $0.10 per page if an unnecessary amount of research is needed. If I feel this is necessary, I will notify you immediately to confer. You may prefer you or your scopist verify all technical terms are spelled and used correctly, so that I am only checking for common errors.

billing

New clients will be invoiced upon completion of the job. Payment is due within 7 days. Repeat clients will be invoiced on the 1st and the 15th of each month, and payment is due within 15 calendar days. We can discuss which form of payment will work best for both of us, as there are many options today. A 10% late fee will be applied for each 30 days payment is overdue.

my procedure

I read and proof transcripts in PDF format. This method ensures proficiency through distinguishable annotations, downloadable PDFs, and an easier editing process for the reporter. There is a free, easy-to-use converter available here if you need one. Feel free to ask for any assistance; I am happy to help!

I will return only annotated pages in PDF via email unless you would prefer the entire transcript.  This way you will be able to see all of the corrections easily and in context.  You’ll see red markings and yellow highlights.  Blue may be used if I leave a note.  Please open these files in the latest version of Adobe Reader to be sure that you see all of the annotations.

415.336.4208 | amie@ask-amie.com | www.ask-amie.com